• Friendly, local customer support, 24/7.
• Complimentary in-home service.
• Appointment windows available seven days a week.
• We’ll be on time for service appointments, or you’ll receive $20.
• Most local offices open late and on weekends.
• The convenience of just one bill for Cable TV, High-Speed Internet and Digital Phone.
• Pay your bill the way you want—online, by mail, by phone or in person.
• We speak your language
(we support more than 100).
• A 30-day money-back guarantee on all our products and services.
• Absolutely no contracts or service commitments.
Learn more at: www.timewarnercable.com/welcome
All services may not be immediately available in all areas. All corporate brands and logos are trademarks or registered trademarks of their respective companies. Complimentary in-home service applied to problems that are the results of failures in Time Warner Cable plant and/or equipment. Other technical problems may be subject to a fee for in-home repair. DIGITAL CABLE: Lease of a Digital Cable receiver required to receive digital services. Movies On Demand, Premium channels and Premiums On Demand are optional services that are available for an additional fee. A HDTV set and lease of an HDTV Digital receiver are required for HD service. HD TV Plus tier is an optional service available for an additional fee. DVR service is an optional service that is available for an additional fee. Lease of a DVR set-top box required. ROAD RUNNER: Triple the speed of DSL claim is based on Road Runner’s standard maximum download speed of 5.0 Mbps versus the standard DSL package’s maximum download speed of 1. 5 Mbps. Dial-up speed comparisons are based on Road Runner’s maximum download speed of 5.0 Mbps versus the average of a 28K and 56K modems’ maximum download speed. Actual speeds may vary. Security software is currently not available for Macintosh computers. e Trust™ EZ Armor™ Security Suite software must be downloaded on Road Runner. Registration is required. Terms and conditions of this offer are subject to change at the discretion of Road Runner and/or Computer Associates at any time. DIGITAL PHONE: Digital Phone does not include back-up power and, as is the case with an electric-powered cordless home phone, should there be a power outage, Digital Phone, including the ability to access 9-1-1 services, will not be available. Offer available in Digital Phone residential serviceable areas only. Additional charges apply for Directory Assistance, Operator Services, taxes, fees and calls to international locations.
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